1. Introduction
Welcome to GridexLabs ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe experience while using our GPS-based MMO and social platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By downloading, installing, or using GridexLabs, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the application.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you create an account or use our services:
- Username and display name
- Email address
- Password (stored using bcrypt encryption)
- Profile picture (if provided)
2.2 Location Data
GridexLabs is a GPS-based game that requires access to your device's location services. We collect:
- Real-time GPS coordinates during active gameplay
- Location history for game-related features (territory control, exploration, nearby player detection within 5 km radius)
- Approximate location for matchmaking and regional features
Location data is essential for core gameplay mechanics including movement, navigation, territory conquest, shop placement, and social features. You can disable location access at any time through your device settings, but this will limit game functionality.
2.3 Gameplay Data
We automatically collect data related to your in-game activities:
- Game progress, scores, and achievements
- Vehicle selections and inventory items (70+ item types)
- In-game currency balances (Cash, Gold, Diamonds)
- Shop and business ownership data
- Quest completion and activity history
- Clan membership and social interactions
2.4 Device Information
- Device type, model, and operating system
- Unique device identifiers
- App version and build information
- Network connection type
2.5 Communication Data
If you use our social features, we may collect:
- Direct messages between players
- Location-based chat messages
- Friend list and social connections
- Trade and item exchange records
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide, operate, and maintain GridexLabs gameplay and services
- Process in-game transactions, banking, and currency systems
- Enable GPS-based features: movement, territory control, exploration, and discovery of 17 venue types
- Facilitate social features: messaging, friend maps, nearby player detection, and item trading
- Manage shop and business systems across 9 shop categories
- Operate vehicle systems, fuel management, and race mechanics
- Process employment, salary, and economic systems
- Improve and optimize game performance and user experience
- Detect and prevent fraud, cheating, and unauthorized access
- Send important service-related notifications
- Comply with legal obligations
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Passwords are encrypted using bcrypt hashing
- Server-side validation for all game actions via 50+ API endpoints
- Redis caching for secure session management
- Authentication tokens for secure API communication
- Automatic account saving every 30 seconds
- ProGuard/R8 code obfuscation for app protection
While we strive to use commercially acceptable means of protecting your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- With other players: Your username, profile, game statistics, and approximate location may be visible to other players as part of normal gameplay (friend maps, nearby detection, leaderboards)
- Service providers: We may share data with trusted third-party service providers who assist in operating our services (hosting, analytics, crash reporting)
- Legal requirements: We may disclose information if required by law, court order, or governmental authority
- Safety: To protect the rights, property, or safety of GridexLabs, our users, or others
6. Map and Location Services
GridexLabs uses OpenStreetMap (OSM) for map rendering and location-based features. When using map features:
- Map tiles may be cached locally on your device for offline use
- Your location is used to render the game map and enable GPS-based interactions
- OpenStreetMap data is used under the Open Data Commons Open Database License (ODbL)
7. Children's Privacy
GridexLabs is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data and game account
- Location: Disable GPS/location permissions through your device settings at any time
- Notifications: Opt out of non-essential notifications through app settings
- Data portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the information provided below.
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics and game improvement purposes.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using GridexLabs, you consent to the transfer of your information to facilities outside your jurisdiction, where data protection laws may differ.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the app or sending a notification. Your continued use of GridexLabs after any changes constitutes acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Gridexlabs LLC
Email: info@gridexlabs.com